Returns and Exchanges
Refund policy
RETURNS
Sale items or items purchased with a coupon are final sale.
An item may be returned if it is sent back:
● unworn
● unwashed
● with original tags and packaging intact if applicable
● free of stains, odors, animal hair, and damage
The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund. Items can be returned after this seven-day-timeframe for a store credit. Once it has been 30 calendar days since your order, it is no longer eligible to be returned.
Customers are responsible for all return shipping fees. No return form in necessary; we ask that a note including the order number and name associated with the order inside the package. Beau and Arrows is not responsible for untraceable or lost return shipments. We recommend using a delivery service with tracking to protect your return.
Returns over $100 will be issued a store credit and restocking fee of 10%.
Please allow up to two weeks for your return to be processed once received at our warehouse, and 1-3 business days for refunds to be processed to your original form of payment.
EXCHANGES
If you wish to exchange your item for a different size, we ask that you place a new order with the correct size.
Please put a note in your order with your order number. The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund. Items can be returned after this seven-day-timeframe for a store credit.
You can mail your return/exchange to
Beau and Arrows
108 Circle Drive
Thomasville, GA 31792
if there is a manufacturing issue with your order, we deeply apologize and please email info@beauandarrows.com
ORDERS CAN NOT BE CANCELLED OR COMBINED. We apologize for the inconvenience.